The parts and products at BMW Direct were also tested by BMW for their safety, function and suitability. Or at any authorised BMW Retailer within the UK who will repair or replace the defective part.
We'd love to hear any feedback you have about BMW Direct, so please do feel free to send us a message. With any comments or suggestions. All alloys will be sent by our approved courier DPD. Our couriers' deliveries MUST be signed for.
Please note : all our couriers deliver Monday to Friday. In the unlikely event that items from an order consisting of multiple items were sent separately, the 30 days begins the day after the last item was received from the order.
To exercise the right to cancel, you must inform us (Address: BMW Battersea, 102-104 Stewart's Road, Nine Elms, London, SW8 4UG) of your decision to cancel the agreement by a clear statement e. Alternatively, please fill out our BMW Direct Cancellation Form and send to the address detailed within. To meet the cancellation deadline, it is sufficient for you to send the communication concerning your exercise of the right to cancel before the cancellation period has expired.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this Agreement to us. The deadline is met if you send back the goods before the period of 14 days has expired. The only exceptions here are instances where the BMW Direct team deem an item(s) to be faulty or when the wrong item(s) has been sent - a separate procedure is followed here which will be communicated to the customer accordingly.
Our listed prices include VAT at the standard rate.